For INTER AMERICAN CARGO GROUP S.A., which provides Customs Brokerage Services and International Freight Forwarding Services for Air, Sea, Land, and Multimodal Import and Export Shipments, quality means achieving the highest level of customer satisfaction.
Management considers the application of the guidelines established by the ISO 9001 standard to be a priority in achieving this purpose, while also seeking the continuous improvement of our processes through its implementation.
The effectiveness of our Quality Management System is focused on the following objectives:
- Provide services that meet our customers’ needs and expectations, as well as the requirements of relevant interested parties and all applicable requirements.
- Deliver services within the agreed timeframes.
- Integrate our suppliers into our Quality
- Management System.
- Promote knowledge and awareness among our employees regarding the organization’s processes.
- Promote awareness of sustainable initiatives and practices in cargo management through regular communications with suppliers and employees.
- Maintain and continually improve the effectiveness of our Quality Management System.
Continuously identify and promote opportunities for continual improvement throughout the organization.
These objectives, as well as this Quality Policy, are reviewed and updated in accordance with the organization’s evolution and development.
All personnel are responsible for ensuring that these guidelines are understood, maintained, and continuously improved.
Management is committed to leading, supporting, and ensuring the understanding, implementation, and compliance with this Quality Policy at all levels of the
Santiago Bunge
Dirección
Andrés Bunge
Dirección
Mariano Noble
Dirección